Centida has successfully worked with customers from many industries, including telecom, IT, banking, retail, pharma, and manufacturing. Our clients approached us for the combination of hands-on experience and theoretical knowledge in the areas of finance and management.
This story tells how Centida successfully helped one of its clients, a large global telecommunications company in Germany. As a result of the engagement, we improved the company’s reporting system.
The company’s business performance and analysis department has a corporate cost and reporting system. The system covers a large part of the business and contributes to its internal decision-making processes.
While using hundreds of corporate sources, the system operates under extremely tight reporting timelines. The reporting system had to reflect all the changes and transactions within the company on time and error-free.
This task was getting incredibly challenging, as the company’s expansion led to the increase of data. As this continued to happen, company executives wanted to use all this data to make near real-time decisions.
The first solution was to monitor the costs incurred by certain legal entities at a product / service and customer levels.
Simultaneously, Centida developed processes and optimization techniques that helped to reduce the processing times of data inputs as much as 20 times.
Secondly, Centida supported the company’s IT infrastructure maintenance system. Our consultants helped to migrate data to a new and more effective data center.
And finally, Centida helped the company to read and interpret its data to make more objective decisions. As a result of this process, the telecom company terminated a large part of the low to negatively profitable contracts. Some of these contracts were moved to lower cost countries.
After implementing Centida’s solutions, the client company decreased its processing times by 20 times. This led to a much faster cycle time and earlier reporting. In turn, this resulted in users getting two extra days to work on analysis before the company’s monthly management reviews. With more time to audit and analyze data, the company’s management started to make better decisions.
If you have similar issues that the telecom company struggled with, feel free to get in touch with Centida. Our experts can help you to overcome these and similar challenges in the reporting process and help your company grow.