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With rising competition and things rapidly changing in the payments industry, leading acquirers no longer serve just as a link between merchants, card issuers and payment schemes, but are quickly introducing additional value-added services to attract new clients. One of such useful extra services provided by banks and other acquirers are business intelligence (BI) based analytical platforms.
If it’s possible at all for us to find any silver lining in this global tragedy, it’s that the pandemic has significantly accelerated the development of analytics and business intelligence during this year.
Before analytics can start supporting business decisions, a proper organizational system tailored for analytics needs to be designed first.